We believe that service is our best attribute and will do everything we can to make sure that you are happy with your purchase. With that in mind, we check every order prior to processing it. If there are any irregularities or potential savings in shipping, we will contact you to discuss them prior to processing the order. If there are no changes, we will process the order as is and notify you by email once that is done. Here is a step by step of how the process works:
Step 1 – Find the items you would like to purchase and add them to your cart.
Step 2 – Enter your name, address, telephone, etc
Step 3 – Select a delivery method
Step 4 – Choose your payment method. We accept Master Card, Visa, American Express, Discover and PayPal
Step 5 – Once the order is placed we will check that everything is correct. We want to make sure that we are exceeding expectations, not creating potential issues. We will check lead times, verify packaging of items, identify any delivery challenges, check for potential cost savings in shipping, etc. If there are any issues or savings available, we will let you know by email prior to processing.
Step 6 – Once the order is ready to go, we will process the the payment. Now your order is officially processed.
Step 7 – Our warehouse will start to prep the items for whichever delivery method your have chosen.
Standard FEDEX Ground Shipping: We will inspect the packaging and make sure that it is in perfect condition. We have FEDEX literally down the street, so as soon as it is ready, we will either drop it off or schedule a pick-up. Either way we will provide you with a tracking number at that time.
Standard Large Item Shipping or Premium White Glove Delivery: We will inspect the packaging and make sure that it is in perfect condition. We will pack the item for common carrier shipping and schedule a pick-up. Once the item is scheduled for pick-up, will provide you with a tracking number.